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Shipping

PLEASE READ THE SHIPPING INFORMATION COMPLETELY AND CAREFULLY.
WE SHIP PERISHABLE FOOD ITEMS. WE WANT TO BE SURE ITEMS ARRIVE AT THEIR DESTINATION IN SATISFACTORY CONDITION.



Shipping Schedule

We ship as close as we can to the ship date you request, or if no ship date is requested we ship as soon as we can while still achieving a short transit time.

Packages generally spend 1 to 3 days in transit, depending on the distance they will travel. The day we ship your package is not included in transit days, transit days begin the day after it is shipped. For example, if we ship a package on Monday to a destination three days in transit; Tuesday is one, Wednesday is two, and the package will arrive on Thursday, the third day.

FedEx delivery to a residential address is generally unavailable on Sundays or Mondays, and these days are not included in transit days. For example, if we ship a package on Thursday to a destination three days in transit; Friday is one, Saturday is two, Sunday and Monday are not delivery days and are not counted, and the package will arrive Tuesday, the third transit day. We will adjust your requested ship date to avoid weekend days to maintain a maximum 3 days in transit.

Except for orders shipping to parts of New England, New York, and New Jersey, orders received after noon on Wednesday will be shipped the following Monday.

Delays may occur due to item availability or high shipping volume (primarily during the December holiday season). If you have any questions about shipping, please call us at (802) 985-0333 or email us at [email protected].

SHIPPING METHODS & COSTS

Perishable Items
Most orders include at least one perishable item (cheese, ham, bacon, kielbasa, bread, or chocolate). Our packaging materials are designed to keep these items in satisfactory condition during shipping. Your package should arrive at its destination no later than three days after leaving Shelburne Farms, except for very hot locations in the warm season, where it should be in transit no more than two days. The shipping method offered at checkout, based on your ship-to state, will meet these transit times.

Shipping Methods
We ship your order by FedEx or USPS Priority Mail to addresses within the continental United States, Alaska, and Hawaii. Your credit card will be billed when your order is shipped. The charges for shipping will be as shown in the table below, and will be presented to you at check-out. At time of shipment we will choose the method optimized for destination location, transit times, weather, and cost. When expedited shipping options are selected, we will use FedEx expedited services to meet the expedited transit times. If you have special shipping requirements be sure to tell us in the ‘comments box’ at checkout or call us at 802-985-0333. If you are shipping to a Post Office Box, we can only ship by USPS.

Shipping Costs
The map and table below identify the available shipping method, including transit time and cost, based on the destination state and the season. Expedited options are also shown.


 

Standard Shipping Method to Achieve
Acceptable Transit Time

Note: Transit day count begins day after package ships
Expedited Options
Ship-to State Cool Season
Nov.-Feb.
Warm Season
March-Oct.
All Seasons
CT, MA, ME, NH, NJ, NY, RI, VT Ground
2-3 day transit   $10.95
1-day transit
call for quote
DC, DE, IN, KY, MD, MI, NC, OH, PA, SC, TN, VA, WV Ground
2-3 day transit
$13.95
Ground
2-3 day transit
$16.95
2-Day Air
2-day transit   $39.95

1-day transit
call for quote
AL, AR, GA, IA, IL, KS, LA, MN, MO, MS, ND, NE, OK, WI, SD Ground
3-day transit
$15.95
3-day transit   $21.95

If product weighs under 5 lbs, 2-3 day transit   $15.95
2-day transit
$44.95

1-day transit
call for quote
FL 2-3 day transit   $21.95

If product weighs under 5 lbs, 2-3 day transit: $15.95
2-Day Air
2-day transit   $44.95

1-day transit
call for quote
AZ, CA, CO, ID, MT, NV, NM, OR, TX, UT, WA, WY 2-3 day transit
   $24.95
2-3 day transit
   $29.95
2-Day Air
2-day transit   $54.95

1-day transit
call for quote

If product weighs under 5 lbs, 2 Day Air, 2-day transit   $44.95
If product weighs under 5 lbs, 2-3 day transit: $19.95
AK, HI 2-3 day transit
   $44.95

If product weighs under 5 lbs, 2-3 day transit: $24.95
1-2 day transit   $89.95

International Shipping
We can ship most items to Canada (with the exception of meat products and bread). If you would like to place an order to be shipped internationally to Canada, APO, FPO, DPO, or another destination, please call us at (802) 985-0333 so that we can give you pricing information and ensure that your order is fulfilled with special care. Please be aware that many international destinations have limited shipping options for perishable items.

Packing Materials
We pack your order simply but with great care to ensure that it will arrive at its destination in excellent condition. Our packing materials include recycled cardboard boxes, insulated cardboard boxes, parcel post boxes, reusable ice packs, and crinkled brown paper.